Quality improvement in practice—part three: achieving the triple aim through the systematic application of quality improvement
Updated: Jan 12, 2025
Quality improvement in practice—part three: achieving the triple aim through the systematic application of quality improvement (British Journal of Healthcare Management, October 2021)
Summary:
This article shows how NHS organisations can use quality improvement (QI) to achieve better population health, care quality, and value for money – the "triple aim". Based on experience at East London NHS Foundation Trust, the authors provide a step-by-step guide:
Choose a population group to focus on.
Understand their needs and strengths.
Set a clear goal and plan QI projects.
Get leaders from different organisations involved.
Track progress with clear measures.
Run a range of projects, some using QI methods.
The article highlights the need for strong leadership and collaboration across organisations to achieve the triple aim. It also shows how existing QI skills can be applied to improve health outcomes for entire populations.
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