COMMUNICATIONS
Research:
- Hospital organizational change: The importance of teamwork culture, communication, and change readiness (Frontiers in Public Health, 2023)
- Dialogues: The Science and Power of Storytelling (The Journal of Neuroscience, 2018)
- Exploring the role of communications in quality improvement: A case study of the 1000 Lives Campaign in NHS Wales (Journal of Communication in Healthcare, 2015)
- Communication in Healthcare Culture: Eight Steps to Uphold Outcomes Improvement (Health Catalyst, undated)
Tools and Templates:
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Stakeholder mapping and engagement resources & templates (Health Innovation East Midlands, 2024)
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Quality Improvement Toolkit: Communications plan and actions (Health Service Executive Ireland, 2019)
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Communications in health care improvement - a toolkit (Health Foundation, 2015)
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Using communications approaches to spread improvement - A practical guide to help you effectively communicate and spread your improvement work (Health Foundation 2015)
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Planning your Communication (NHS Education for Scotland - Turas Learn, undated)
Videos:
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Innovation Insights webinar - Stakeholder Mapping and Engagement (Health Innovation East Midlands, 2024)
Other
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#QIComms Charter (2019)
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NHS Elect Communication online community - holds quarterly online meetings for NHS Communications professionals
Improvement Communications Network
Are you interested in communications? Do you support your improvement team or improvement projects? If so, join the National Improvement Communications Network. It's a warm, welcoming community where healthcare communicators connect, share and learn from each other. You'll find peer support and practical tips. Sign up below.
Improvement Communications Network