Research:

• Hospital organizational change: The importance of teamwork culture, communication, and change readiness (Frontiers in Public Health, 2023)
• Dialogues: The Science and Power of Storytelling (The Journal of Neuroscience, 2018)
• Exploring the role of communications in quality improvement: A case study of the 1000 Lives Campaign in NHS Wales (Journal of Communication in Healthcare, 2015)
• Communication in Healthcare Culture: Eight Steps to Uphold Outcomes Improvement (Health Catalyst, undated)

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Tools and Templates:

• Stakeholder mapping and engagement resources & templates (Health Innovation East Midlands, 2024)

• Quality Improvement Toolkit: Communications plan and actions (Health Service Executive Ireland, 2019)

• Communications in health care improvement - a toolkit (Health Foundation, 2015)

• Using communications approaches to spread improvement - A practical guide to help you effectively communicate and spread your improvement work (Health Foundation 2015)

• Planning your Communication (NHS Education for Scotland - Turas Learn, undated)

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Videos:

• Innovation Insights webinar - Stakeholder Mapping and Engagement (Health Innovation East Midlands, 2024)

 

Other

• #QIComms Charter (2019)

• NHS Elect Communication online community - holds quarterly online meetings for NHS Communications professionals