PATIENTS & PEOPLE

• Involvement toolkit - A guide to involving patients, public and stakeholders (NHS North East and North Cumbria, 2024)

• Project Planning Toolkit for Patient Partnership (Eurordis, 2024)

• Patient Participation Group Toolkit (Leeds Health & Care Partnership, 2024)

• Engagement toolkit: working with local people and communities (South East London ICS, 2024)

• Patient Safety Partners: a toolkit of resources (Patient Safety Learning: The Hub, 2023)

• Framework for involving patients in patient safety (NHS England, 2023)

• Participation Toolkit (Healthcare Improvement Scotland)

• Kent and Medway Primary Care Training Hub

• Co-Producing and Co-Designing (THIS Institute, 2022)

• Patient involvement in quality improvement – a ‘tug of war’ or a dialogue in a learning process to improve healthcare? (BMC Health Services Research, 2020)

• Using patient feedback to drive quality improvement in hospitals: a qualitative study (BMJ Open, 2020)

• US-PEx Making better use of patient experience data for health service improvement: Resource book for participating frontline medical ward teams (2019)

• Systematic review of approaches to using patient experience data for quality improvement in healthcare settings (BMJ Open, 2017)

• Coproduction of healthcare service (BMJ Quality & Safety, 2015)

• Coaching Skills for Quality Improvement - Workbook (NHS Elect)

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Videos:

• Involving people with lived experience to transform mental health services video and slides (Health Innovation East Midlands, 2024)

Organisations:

• NHS England Experience of Care Team - run monthly events

• The Patient Experience Library