Using data for improvement (BMJ, February 2019)
Summary:
This article explains how to use data effectively for quality improvement in healthcare.
Key takeaways:
Use a mix of data – numbers (quantitative) and descriptions (qualitative) – to understand how your service is performing.
Track your improvement work with a "family of measures":
Outcome measures: Show if you're achieving your aim.
Process measures: Track the things you're working on to achieve your aim.
Balancing measures: Help spot any unintended consequences of your changes.
Regularly collect small amounts of data and display it visually over time using run charts or control charts. This helps you see if your changes are leading to improvement.
Involve patients and staff in deciding which measures are most important.
Make data transparent and easy to understand for everyone.
The article also provides practical tips for overcoming common challenges in using data for improvement, such as accessing data and analysing qualitative information.
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