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Increasing joy in work in UK healthcare teams: a national quality improvement collaborative


Summary:

This article describes a national quality improvement (QI) collaborative aimed at improving staff wellbeing and joy in work across 38 healthcare teams in England and Wales. Teams used QI methods to test changes and improve their work environments.


Key findings:

  • Overall, there were improvements in joy in work, reduced burnout symptoms, and increased staff satisfaction.

  • Successful teams made changes such as protecting break times, showing appreciation for each other, and creating opportunities for social interaction.

  • Some teams struggled to prioritise wellbeing due to workload pressures and the impact of COVID-19.


The authors provide a useful framework for improving joy in work, based on the changes that were most effective in this collaborative. This could be a valuable resource for any team looking to improve staff wellbeing and create a more positive work environment.


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