Urgent and Emergency Care (UEC) Transformation Resources
Here is a curated set of key resources for urgent and emergency care (UEC) transformation, including strategic plans, toolkits, reports, improvement resources, and innovation guides:
NHS Confederation Briefing - Urgent and emergency care plan: what you need to know (June 2025)
https://www.nhsconfed.org/publications/urgent-and-emergency-care-plan
NHS England: UEC Acute Patient Flow Improvement Guide (2024, updated 2025) - Practical guide outlining system and process redesign, flow improvement strategies, and operational change ideas for acute UEC.
https://www.england.nhs.uk/long-read/urgent-and-emergency-care-acute-patient-flow/
Getting It Right First Time (GIRFT): Emergency Medicine Resources -Specialty-specific best practice case studies, toolkits, and improvement reports focused on emergency medicine and system flow.
https://gettingitrightfirsttime.co.uk/medical_specialties/emergency-medicine/
Herts and West Essex ICS: Urgent and Emergency Care Strategy 2024-2029 - Regional system-wide strategy to transform urgent care, reduce pressure on EDs, and enhance care close to home.
https://www.hertsandwestessex.ics.nhs.uk/documents/urgent-emergency-care-strategy/
Quality and Outcomes: 2024 Urgent & Emergency Care Survey - CQC’s latest national patient experience survey, offering insight into service challenges and priorities for improvement.
https://www.cqc.org.uk/publications/surveys/urgent-emergency-care-survey
These resources collectively cover national and regional transformation plans, practical operational guidance, innovation success stories, performance monitoring, and patient perspectives. All are designed to support urgent and emergency care leaders, clinicians, and improvement teams working to deliver high-quality, sustainable, and patient-centered UEC services.
